Patient Services

Prescriptions

Please bring a list of all of your current medications to every appointment. If you need a refill on a particular prescription, please let your doctor's nurse or your doctor know at the time of your appointment.

If you need a refill on a medication, please contact the pharmacy directly. They will call our office for renewal.

Prescriptions will not be refilled after hours. Annual visits are required for refill requests.

Please allow our office at least two business days to complete prescription requests. If these are received after 4:00 pm Monday - Thursday or 3:30 pm on Friday, they will be completed the following business day.

Laboratory

Our building houses a full-service laboratory for your convenience, staffed by trained phlebotomists.

Lab Hours

Monday
Tuesday
Wednesday
Thursday
Friday
Lunch

9:00 am – 5:30 pm
8:00 am – 4:30 pm
8:00 am – 4:30 pm
8:00 am – 4:30 pm
8:00 am – 3:30 pm
12:30 pm – 1:00 pm daily

Medical Questions

During regular business hours our qualified nursing staff is available to address questions or problems that may arise. You will be asked to leave a detailed message on voicemail; once your chart has been retrieved, a nurse will return your call as soon as possible. Phone calls are returned as promptly as possible, with urgent calls taking priority. If you are anticipating a medication, please have your pharmacy number available.

FMLA Paperwork

If you are planning time off work for maternity leave or surgery, your employer may require you to fill out leave paperwork. Our office will be happy to help complete the appropriate paperwork.

Surgery patients need to give their forms to our surgery coordinators. They can be reached directly at (913) 236-1135. Pregnant patients need to give their forms to the front desk/check out personnel so they can collect the payment and get your instructions for completion of forms.

There is a $25.00 fee for paperwork that is due when paperwork is dropped off.  The forms will not be completed until payment is received and the FMLA Cover Sheet is completed and attached to your forms.  Please allow two weeks for completion.

Insurance and Billing Office

We strive to earnestly assist our patients in meeting their financial responsibilities once professional medical services have been rendered. If you have any questions regarding billing and our financial policy, please contact our Patient Accounts Department at (913) 236-6148.

We participate with most major insurances. Please call your insurance company to confirm coverage